HSandS Privacy Policy
At HSandS, we are committed to protecting and respecting the privacy of your personal data. We understand the importance of ensuring that your personal information is protected and respected. Therefore, we treat personal data in accordance with our obligations under the General Data Protection Regulation, along with our beauty confidentiality requirements.
This privacy policy outlines the basis on which any personal information we collect from you, through emails, social media, our website, phone, or that you provide to us, will be processed by HSandS. Please read this policy carefully to understand our practices regarding your personal data and how we treat it.
Who are HSandS? HSandS is a provider of beauty cosmetic and skin health treatments, delivering services within a client’s (home) environment. Any questions related to this policy and our privacy practices should be directed to the Data Protection Officer via the provided contact details.
Our commitment to you HSandS takes the protection of your personal data very seriously. We promise to process your personal data fairly, lawfully, and transparently. Below, we describe the personal data we are collecting about you and how it is used.
Collection and Use of Personal Data
- Your Beauty Records: We collect essential information as part of your registration with HSandS, including your name, address, date of birth, email address, phone numbers, and beauty history.
- Enquiries: We record details to follow up on enquiries, schedule appointments, and send reminders. We may also use your information for updates on treatments, offers, and events.
Technical Information and Site Visiting Tracking
- Like many websites, our site uses analytics tools to track user interaction. This data helps us understand site usage and improve user experience. We may record data such as geographical location, device type, browser, and operating system, but none of this personally identifies you to us.
Contact Forms and Email Communication
- Data supplied through our contact forms or email links is not stored on our website but is sent to us via email. Your email address may be stored for marketing purposes for 6 months or until you request its removal.
Emails and SMS Text Messages
- We may send emails and SMS messages for appointment confirmations, reminders, offers, information requests, and follow-ups. Consent for these communications is obtained through our patient management system.
How We Store Your Personal Data
- We store your personal information, including beauty records and treatment history, on a secure practice management software system. We maintain strict security protocols for our clinic devices and physical records.
Client Photographs / Video Recordings
- Written consent is required for photographs/video recordings taken before and after treatments, whether for beauty records, teaching, social media, or marketing.
Sharing Personal Data
- We may share your information with staff and selected third parties for treatment purposes. However, sensitive information like your beauty history will remain confidential unless legally required to be disclosed.
Your Rights
- You have the right to request access to your personal information and to ask us not to process your personal data for marketing purposes.
Changes to our Privacy Policy
- This policy is regularly reviewed and updated. Any significant changes will be noted in a change log attached to this policy.
Contacts and Complaints
- For questions or complaints regarding our privacy policy, please contact our Data Protection Officer at the details provided below. You also have the right to lodge a complaint with the supervisory authority.
Data Protection Officer: [email protected]
Email: [email protected]